Help

Please contact your Rexel Atlantic local branch for all matters relating to the status of your application for registration, the product search, price, order status, or any other additional requests on information appearing on the site (ex. Promotion, Featured Items, etc.). Use our Branch Locator to find your local branch or take a look at the list of branch locations.

For all other questions concerning the operation of the site (connection problems, ordering process, error messages, etc.), you can send us an email at webhelp@rexel.ca with the following information:

  • Your Name, Company, City, Province, User Code and Customer Number (if known).
  • The stage at which you encountered the problem (specific location on the website)
  • A brief description of the problem.

We process applications for support Monday through Friday from 8 a.m. to 7 p.m. Eastern Standard Time.

Rexel Canada Atlantic is a Division of Rexel Canada Electrical Inc.
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